You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage your debt resolution.
Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.
By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.
Relax knowing that your debt recovery is taken care of.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $60 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
Our friendly Customer Service team are available to talk through the Debt Recovery process with you.
Fill in the form and we will get in touch as soon as possible.
Wayne Moore10. December, 2024. I've used EC Credit Controls services for nearly 10 years now. The Terms of Trade supplied by them have saved me tens of thousands of dollars and stress over those years, I rarely have issues getting paid anymore! Probably one of the best services I have ever introduced into my business hands down! Highly recommend their services if you have trouble with those clients that have no intentions of paying, it weeds them out very quickly! John Boumelhem6. December, 2024. Monika was extremely helpful and explained a lot of things clearly and professionally. I can definitely say that I have learnt a lot from her and what Monika and EC have offered my business has been great. Martin Mace5. December, 2024. EC Credit Control, and in particular, Tanya Pascoe, have provided us with excellent customer service. Tanya was top level with our on-boarding and after-sales service, and continues to go out of her way to help with any of our queries. Jason Burnett28. November, 2024. Highly recommend! We have been dealing with Tanya Pascoe With terms of trade, subcontractor agreements and monies owed. She is very prompt and easy to deal with. We have been using EC Credit control for over 10 years and they have never let us down. Thank you. Rachael Archer26. November, 2024. Neil has always been helpful with any concerns and the team has actioned any questions without hesitation. Great service thus far. Jade Twigger25. November, 2024. I have been dealing with Terry for a number of years now; Terry is prompt, professional and personable. His service is top-notch and I'm grateful to have him as our Account Manager! Jamie-Lee Kenny-Page4. November, 2024. Neil Prosser has been amazing to deal with. No question too big or small. Always just a phone call away and so helpful. Trevor Kingon24. October, 2024. EC Credit Control made it so easy when we restructured our company. From the new Terms & Conditions to template letters & forms for clients and suppliers. The process was simple, Neil Prosser guided us through it all and his assistance was fantastic. Excellent service and brilliant to deal with. I would most certainly recommend them. Vivid Projects23. October, 2024. EC Credit Control have been incredibly easy to deal with. They have walked us through every step of our legal documentation and what is required of our business. They have improved our trading efficiency ten fold and we would highly recommend using EC Credit Control. Fiona Rose22. October, 2024. Terry from EC Credit Control has been assisting with a situation that has occurred and the fast response and the professionalism of the mentioned is incredible. A great relief knowing that the support is there from EC Credit Control. Highly recommend.
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Melbourne, Sydney, Perth, Brisbane, Adelaide & Tasmania
EC Credit Control (Aust) Pty Ltd