Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none. Here’s why:
You’ll always deal with the same credit controller assigned when you joined us. They will look after all your business needs.
We have dedicated Business Support Specialists throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local rep here.
Our customer service team is only a phone call or email away. From resetting your password to walking you through how to register your personal property under the PPSR.
You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.
Jamie-Lee Kenny-Page4. November, 2024.Neil Prosser has been amazing to deal with. No question too big or small. Always just a phone call away and so helpful.Trevor Kingon24. October, 2024.EC Credit Control made it so easy when we restructured our company. From the new Terms & Conditions to template letters & forms for clients and suppliers. The process was simple, Neil Prosser guided us through it all and his assistance was fantastic. Excellent service and brilliant to deal with. I would most certainly recommend them.Vivid Projects23. October, 2024.EC Credit Control have been incredibly easy to deal with. They have walked us through every step of our legal documentation and what is required of our business. They have improved our trading efficiency ten fold and we would highly recommend using EC Credit Control.Fiona Rose22. October, 2024.Terry from EC Credit Control has been assisting with a situation that has occurred and the fast response and the professionalism of the mentioned is incredible. A great relief knowing that the support is there from EC Credit Control. Highly recommend.Amy Lewis20. October, 2024.Alyssa from EC Credit Control has been such a benefit to my business. She is always there to help me resolve issues and to train me on ways to communicate hard topics with clients. I would recommend this company to anyone who runs a business small or large.Daniella Crugnale26. September, 2024.Great Debt collection company. it's a one off small payment on each debt. and commission on what they get back for you. other companies charge you per week and make you sign up with a $200 member fee. very happy with your service . hopefully I don't have use you guys again. but if we need to, you are on our terms and conditions if customer don't pay they pay for the commission too. thanks again!Nathan Carson23. September, 2024.EC Credit Control are easy to work with and treat all parties with respect. Their assistance in resolving unpaid invoices and disputes is greatly appreciated for our small business.Jeremy Martens9. September, 2024.They have created excellent documents for us and regularly keep us updated with legal changes. We really appreciate their product and service. Thanks.Bear Plumbing Pty Ltd12. August, 2024.We have been working with EC Credit Control for over 15 years. They have always provided us with great service. Always proactive in providing us the latest changes in our terms of trade, privacy policies, as well as a very easy to use debt collection service.
(please include your contact details)
Melbourne, Sydney, Perth, Brisbane, Adelaide & Tasmania
EC Credit Control (Aust) Pty Ltd