Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none. Here’s why:
You’ll always deal with the same credit controller assigned when you joined us. They will look after all your business needs.
We have dedicated Business Support Specialists throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local rep here.
Our customer service team is only a phone call or email away. From resetting your password to walking you through how to register your personal property under the PPSR.
You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 1300 361 070 or fill in the form and we will get in touch as soon as possible.
Chloe Luhrs19. December, 2024. We’ve been working with EC Credit Control for years, and they have always been a massive help with chasing outstanding payments and sorting out any issues quickly. We recently had them update our terms of trade, and they were fantastic; prompt, detailed, and really made the process simple. Couldn’t recommend them more for credit management and support. Wayne Moore10. December, 2024. I've used EC Credit Controls services for nearly 10 years now. The Terms of Trade supplied by them have saved me tens of thousands of dollars and stress over those years, I rarely have issues getting paid anymore! Probably one of the best services I have ever introduced into my business hands down! Highly recommend their services if you have trouble with those clients that have no intentions of paying, it weeds them out very quickly! John Boumelhem6. December, 2024. Monika was extremely helpful and explained a lot of things clearly and professionally. I can definitely say that I have learnt a lot from her and what Monika and EC have offered my business has been great. Martin Mace5. December, 2024. EC Credit Control, and in particular, Tanya Pascoe, have provided us with excellent customer service. Tanya was top level with our on-boarding and after-sales service, and continues to go out of her way to help with any of our queries. Jason Burnett28. November, 2024. Highly recommend! We have been dealing with Tanya Pascoe With terms of trade, subcontractor agreements and monies owed. She is very prompt and easy to deal with. We have been using EC Credit control for over 10 years and they have never let us down. Thank you. Rachael Archer26. November, 2024. Neil has always been helpful with any concerns and the team has actioned any questions without hesitation. Great service thus far. Jade Twigger25. November, 2024. I have been dealing with Terry for a number of years now; Terry is prompt, professional and personable. His service is top-notch and I'm grateful to have him as our Account Manager! Jamie-Lee Kenny-Page4. November, 2024. Neil Prosser has been amazing to deal with. No question too big or small. Always just a phone call away and so helpful. Trevor Kingon24. October, 2024. EC Credit Control made it so easy when we restructured our company. From the new Terms & Conditions to template letters & forms for clients and suppliers. The process was simple, Neil Prosser guided us through it all and his assistance was fantastic. Excellent service and brilliant to deal with. I would most certainly recommend them. Vivid Projects23. October, 2024. EC Credit Control have been incredibly easy to deal with. They have walked us through every step of our legal documentation and what is required of our business. They have improved our trading efficiency ten fold and we would highly recommend using EC Credit Control.
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Melbourne, Sydney, Perth, Brisbane, Adelaide & Tasmania
EC Credit Control (Aust) Pty Ltd